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For Our Patients

Our Billing Representatives are available Monday - Friday to help you with any insurance or billing questions related to your claim.

ACT Billing Office

To maximize our patient's convenience as much as possible, ACT will direct bill your insurance on your behalf.  Our billing representatives work to get your claims paid with as little intervention as needed.

We are here Monday through Friday to help any way we can with your claims.  If you need any help with your ambulance claims, or medical records, please call our office - we would be glad to help!

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We Want to Help!

  • Did your insurance leave you with a large balance due?

  • Are you unable to pay your whole balance at this time?

  • Is someone else liable for your expense and hasn't paid (i.e., a work accident)?

Our billing professionals have years of experience helping our patients retrieve benefits due to them.  We are here to help.  If you have questions, or want to see if you qualify for payment programs, please call our billing office.

We are available Monday - Friday.

Medical Record Requests

Advanced Critical Transport

8940 Ogden Avenue

Brookfield, IL 60513

(708) 387-0710

MAIL:

FAX:

We can accept medical records requests from an authorized individual.  The request form may be faxed or mailed only.  Fax or mail to the address below.

Payment Processing

We accept cash, check, credit card*, or debit card payments.  Please note that there is a service charge when processing credit card payments.

Our billing department may process a one-time or recurring payment.

We now accept online payments.  You may start your online payment using the "Make a Payment Online" button on the top of this page.  Please make sure you include the patient's last name and first initial and the chart number (included on your statement).  If you need your chart number, our billing team will be able to assist you at 708-305-0562.

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Our Number

(708) 232-8535

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